Manage connected phones
See which devices get alerts, send a test, and disconnect a lost or old phone.
See your devices
Extension → Setup → 📱 Alerts on your phone. Each connected device is listed:
- 🔔 alerts on: it will get notifications.
- 🔕 alerts not turned on yet: connected, but you still need to tap Turn on alerts in the app.
Send a test notification
In the phone app, tap Send a test next to “Alerts are on for this device”.
Disconnect a device
- From the computer: click Remove next to the device in the extension. It stops working immediately.
- From the phone: open the app → Disconnect this device at the bottom.
Lost your phone?
Remove it from the extension. A connected phone can only see your alerts and mark them done or shipped. It can’t change inventory, billing, or delete your account.
Still stuck? Email hello@soldelsewhere.com. A real person replies within 2 business days, in English or Spanish.