Manage connected phones

See which devices get alerts, send a test, and disconnect a lost or old phone.

See your devices

Extension → Setup → 📱 Alerts on your phone. Each connected device is listed:

  • 🔔 alerts on: it will get notifications.
  • 🔕 alerts not turned on yet: connected, but you still need to tap Turn on alerts in the app.

Send a test notification

In the phone app, tap Send a test next to “Alerts are on for this device”.

Disconnect a device

  • From the computer: click Remove next to the device in the extension. It stops working immediately.
  • From the phone: open the app → Disconnect this device at the bottom.

Lost your phone?

Remove it from the extension. A connected phone can only see your alerts and mark them done or shipped. It can’t change inventory, billing, or delete your account.

Still stuck? Email hello@soldelsewhere.com. A real person replies within 2 business days, in English or Spanish.